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How do I sign up for a new Tealive Club?
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What is Tealive Club?
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What to do if I am an existing BInfinite Unitea member?
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When will I receive my FREE birthday surprise?
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How do I view my FREE birthday surprise?
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Will I get a birthday surprise if I register in my birthday month?
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How do I reload my Tealive Credits?
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What can my Tealive Credits be used for?
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Where can I use Tealive credits?
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Where do I browse rewards and vouchers for redemption?
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How do I use the vouchers I have redeemed from the Rewards section?
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Will my redeemed voucher expire?
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Is Tealive Delivery available 24-hours a day, 7 days a week?
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How will I know when the outlet received my Order?
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Is there a limitation to Tealive Delivery orders?
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How do I order Tealive Pickup online?
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Is Tealive Pickup available all across Malaysia?
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What are the operating hours for Pickup?
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Can I file my report for missing / incorrect items after 24 hours?
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Can I cancel my order?
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The driver had already arrived at the restaurant some time ago but had not picked up my drink or food yet?
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What are the payment options available for Tealive Delivery & Pickup orders?
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My payment not successful I paid and my transaction went through but my order was not received, what do I do?
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My delivery/pickup order was cancelled , how to get refund?
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What is your procedure during COVID-19 for social distancing?
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I felt threatened by the delivery partner?
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Why is my driver making another delivery first, and how will that affect me?