I've issue with my drinks​/foods /order arrived in poor condition

Please report to us immediately via Tealive Help Centre. Alternatively you may file a complaint through Tealive Help Center (Chat icon) and attach along with this details:

Summary of Issue:

Outlet Name:

Date:

Time:

Order Number:

Snapshot of Receipt:

Food Photos/Videos:

(Upload photo of the actual item delivered)

Drink or Food should be clearly visible in the photo)

Notes:

Please ensure all complaints are reported to us within 24 hours of the order received.

Upon receiving your complaint, we will investigate and revert back at the soonest time possible.