Food / Drinks Spoilage

Modified on Sun, 3 Dec, 2023 at 4:32 AM

We're sorry for this unacceptable experience! Tealive doesn't condone issues relating to food safety.

Please report to us immediately via Tealive Help Centre. Alternatively you may file a complaint through Tealive Help Center (Chat icon) and attach along with this details:

Issue:

Outlet Name:

DAte: Time:

Order Number:

Snapshot of Receipt:

Food Photos/Videos:

Any other details that can be helpful for our investigations:

This is a required document for us to continue reviewing the case. Make sure the photo of the receipt is clear and not blurry.

Notes:

Please ensure all complaints are reported to us within 24 hours of the order received.

Upon receiving your complaint, we will investigate and revert back at the soonest time possible.

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