We’re sorry if your delivery-partner has changed your order status as delivered but was a no-show. We understand how frustrated you must feel, and you shouldn't be charged for this order.
Our service standards require all drivers to complete every accepted order responsibly. Please report to us immediately via Tealive Help Center. We will be carrying out an investigation based on the report received. If your driver has been found in violation of our rules, we'll take appropriate action to correct his or her behavior.
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