We are sorry that your order is taking longer than expected to arrive. Rest assured our delivery partners are doing their best to deliver your food in the shortest time possible. If you still didn’t receive your order within the stated ETA, lease report to us immediately via Tealive Help Center.
There are a few reasons why your order may be delayed that caused your estimated time of arrival (ETA) to change in the app. We aim to have your order delivered in the fastest and easiest way possible. However, we live in a busy city with heavy traffic which may lead to delays in your delivery. We thank you for your patience.
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