I've submitted my refund request, when I will receive my refund?

Modified on Sun, 3 Dec, 2023 at 4:39 AM

When we've received your refund request, Tealive will initiate a refund within 24 hours of your request being approved. Once that process has been initiated, the time it takes for your refund to make its way back to you will depend on your chosen payment method. 


Will usually take between 14 working days for the refund to be issued to your account. If you have not received your refund after 30 days. Please get in touch with Tealive team via help center and we will help you check on the status of your refund.

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